Rafikova Y.S. 1
Аlamov I.L. 2
1 Institute of regional researches of Republic Bashkortostan, Sibaj
2 Sibai Institute of Bashkir State University
This article presents the results of the survey, which will help to measure the level of patient’s satisfaction with health services and awareness of physicians about new normative legal acts regulating in this area. Questions for health professional mainly concerned knowledge about innovations in health law, questions for the patients have been associated with the quality of medical care received. According to the survey 76,2 % of physicians familiar with the new Federal Law of November 21, 2011 № 323 – FL «On the basis of the health of citizens of the Russian Federation», but in some cases have insufficient understanding of the legal norms and values imposed by law concepts. Level of medical services satisfied only 47,4 % of the population. 52,6 % of respondents did not know where they can to contact in case of violation of their rights in the provision of medical care. In the structure of complaints from patients of Central Municipal Hospital of Sibay for 2011, on the first place is a claim to the organization of the hospital work (27,9 %), followed by the dissatisfaction with the quality of medical care (16,3 %), denial of disability (18.6 %), etc.
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Рецензенты:
Шараев П.Н., д.м.н., профессор, заведующий кафедрой клинической биохимии и лабораторной диагностики ГБОУ ВПО «Ижевская государственная медицинская академия», г. Ижевск;
Аглетдинов Э.Ф., д.м.н, профессор кафедры биологической химии ГБОУ ВПО БГМУ Минздравсоцразвития России.
